5 Simple Ways to Pay Your Water and Electricity Bills Online with Bank Islam

If you’re a Bank Islam customer in Malaysia and want to pay your water and electricity bills conveniently, you’re in luck! Bank Islam offers multiple hassle-free methods for online bill payments. Whether you prefer internet banking, mobile banking, SMS banking, or visiting a branch or ATM/CDM, Bank Islam has you covered. In this guide, we’ll walk you through five different ways to pay your bills online with ease.

Method 1: Internet Banking

Paying your bills online through Bank Islam’s internet banking service is straightforward. Here’s how:

1. Visit https://www.bankislam.biz/ and log in with your user ID and password.
2. Click on “Payment & Transfer” and select “Pay Bills.”
3. Choose “Pay a JomPAY bill” from the left menu.
4. Enter your biller code, reference number, and the bill amount from your water or electricity bill statement (you can find these details on your bill or the service provider’s website).
5. Confirm the payment details and click “Next.”
6. Enter the Transaction Authorization Code (TAC) sent to your registered mobile number and click “Confirm.”
7. You’ll receive a confirmation message along with a payment receipt.

Method 2: Mobile Banking

For smartphone users, Bank Islam’s mobile banking app offers a convenient way to pay bills. Here’s how:

1. Download the Bank Islam i-Info app from Google Play Store or the App Store and open it.
2. Log in using your user ID and password or use biometric authentication (fingerprint or face recognition).
3. Tap “Payment” and select “Pay Bills.”
4. Choose “JomPAY” and enter the biller code, reference number, and bill amount for your water or electricity bill.
5. Confirm the payment details and tap “Next.”
6. Enter the TAC sent to your registered mobile number and tap “Confirm.”
7. You’ll receive a confirmation message and a payment receipt.

Method 3: SMS Banking

To pay your bills via SMS banking, follow these steps:

1. Register for SMS banking by visiting any Bank Islam branch or calling the contact center at 03-26900900.
2. Send an SMS to 32728 in the following format: BPAY Biller Code Reference Number Amount.
3. For example, to pay RM100 for your water bill with biller code 1234 and reference number 56789012, send: BPAY 1234 56789012 100.
4. You’ll receive an SMS with a Transaction Authorization Code (TAC).
5. Reply with the TAC to confirm your payment.
6. You’ll receive another SMS confirming your payment and providing a receipt number.

Method 4: ATM/CDM

You can also use Bank Islam’s self-service terminals (ATM/CDM) to pay your bills. Here’s how:

1. Visit any Bank Islam ATM/CDM and insert your debit card or bank book.
2. Enter your PIN and select “Bill Payment.”
3. Choose “JomPAY” and enter the biller code, reference number, and bill amount for your water or electricity bill.
4. Confirm the payment details and select “Proceed.”
5. Collect your payment receipt.

Method 5: Branch

If you prefer an in-person approach, you can visit a Bank Islam branch to pay your bills. Follow these steps:

1. Visit a Bank Islam branch and complete a bill payment slip with the biller code, reference number, and bill amount from your water or electricity bill.
2. Present the completed slip along with your cash or cheque to the teller.
3. Collect your payment receipt.

Conclusion

Paying your water and electricity bills online with Bank Islam in Malaysia is both easy and convenient. You have the flexibility to choose from five different payment methods that cater to your preferences and availability. Online bill payments save you time and money, and you can trust that your transactions are secure and reliable.

We hope this guide has been helpful. If you have any questions or feedback, please feel free to leave a comment below. Thank you for reading!