AIA Customer Service

AIA Bhd. is a leading insurance company in Malaysia that has been in operation since 1948. It offers a variety of financial solutions, including protection, health, personal accident, employee benefits, general insurance, mortgage, retirement, and family takaful products to meet the protection and financial security needs of its customers at all stages of life.

AIA Bhd. has a diverse distribution network, including a 20,500-strong life planner force, bank partners with branches nationwide, and corporate sales teams and brokers, which allows customers to choose how, when, and where they connect with the company.

As part of the AIA Group, the largest independent publicly-listed pan-Asian life insurance group, AIA Bhd. has the financial strength, experience, and a team of more than 2,600 employees to serve its 4.7 million customers throughout Malaysia.

As of June 30, 2022, the company’s total assets were worth MYR 58.98 billion ($14.2 billion) and it had a paid-up capital of MYR 810 million ($195 million).

AIA Hotline / Call Center:

Here are the call centre AIA malaysia:

AIA Social Media:

Here are the social media account for AIA:

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