change maybank phone number at counter online atm

How to Change Your Maybank Phone Number Easily and Quickly

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If you are a Maybank customer, you might need to change your phone number for various reasons. Maybe you have lost your old phone, switched to a new provider, or just want to update your contact details. Whatever the reason, changing your phone number is important to ensure you can receive Transaction Authorisation Code (TAC) and other notifications from Maybank.

There are three ways to change your Maybank phone number: at the counter, online, or at the ATM. In this article, we will show you how to do it step by step for each method. We will also share some tips and tricks to make the process easier and faster.

Changing Your Maybank Phone Number at the Counter

The first method is to visit any Maybank branch and change your phone number at the counter. This is the most traditional way, but it might take some time and effort. Here are the steps to follow:

  1. Visit any Maybank branch near you. You can find the nearest branch using this link.
  2. Complete the ‘Update/change TAC mobile number’ application form. You can get the form from the counter staff or download it from this link.
  3. Submit the form along with your identification document (NRIC or passport) to the counter staff.
  4. The staff will verify your details and proceed to register your new phone number.
  5. You will receive a confirmation SMS on your new phone number once the change is successful.

Changing Your Maybank Phone Number Online

The second method is to change your phone number online using Maybank2u. This is the most convenient way, as you can do it anytime and anywhere. However, you need to have an existing Maybank2u account and access to your old phone number. Here are the steps to follow:

  1. Login to your Maybank2u account using this link.
  2. Go to ‘Settings’ and select ‘Personal’.
  3. Select ‘Additional Contact Details’ tab.
  4. Select the type of contact from the dropdown menu (e.g., mobile phone, home phone, office phone, etc.).
  5. Key in your new phone number and select ‘Save’.
  6. Select ‘Confirm’ to complete the changes.
  7. You will receive a confirmation SMS on your new phone number once the change is successful.

Changing Your Maybank Phone Number at the ATM

The third method is to change your phone number at any Maybank ATM. This is another easy way, but you need to have your ATM card and PIN ready. Here are the steps to follow:

  1. Insert your ATM card and key in your PIN.
  2. On the main menu, select ‘Maybank2u/Phone Banking/ATM SMS Alerts Other’.
  3. Select ‘Update M2U TAC Mobile’.
  4. Key in your new phone number and confirm.
  5. You will receive a confirmation SMS on your new phone number once the change is successful.

Tips and Tricks

Here are some tips and tricks to help you change your Maybank phone number smoothly and quickly:

  • Make sure you have your identification document, ATM card, PIN, old phone number, and new phone number ready before you start the process.
  • If you are changing your phone number online or at the ATM, make sure you have a good network connection and sufficient battery on your phone.
  • If you are changing your phone number at the counter, try to avoid peak hours (e.g., lunchtime, weekends, etc.) and choose a less crowded branch.
  • If you encounter any problems or have any questions, you can contact Maybank customer service at 1-300 88 6688 or +603 7844 3696 (overseas).

Conclusion

Changing your Maybank phone number is not difficult if you know how to do it. You can choose from three methods: at the counter, online, or at the ATM. Each method has its own advantages and disadvantages, so you can pick the one that suits you best. We hope this article has helped you learn how to change your Maybank phone number easily and quickly.

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