If you are using Touch ‘n Go eWallet, you might want to change your 6-digit PIN from time to time for security reasons. Or maybe you forgot your PIN and need to reset it. Don’t worry, we got you covered. In this article, we will show you how to change your Touch ‘n Go eWallet PIN in 6 easy steps.
What is Touch ‘n Go eWallet?
Touch ‘n Go eWallet is a mobile app that allows you to pay for goods and services using your smartphone. You can also use it to reload your Touch ‘n Go card, pay tolls, transfer money, and more. Touch ‘n Go eWallet is widely accepted in Malaysia, with over 300,000 merchants across various sectors.
Why do you need a 6-digit PIN?
A 6-digit PIN is a personal identification number that you need to enter every time you use Touch ‘n Go eWallet. It is a security feature that protects your account from unauthorized access. You should keep your PIN secret and not share it with anyone.
How to change your Touch ‘n Go eWallet PIN?
There are two scenarios where you might need to change your Touch ‘n Go eWallet PIN:
- You remember your current PIN and want to change it for security reasons.
- You forgot your current PIN or your account has been suspended due to exceeding allowable PIN attempts.
Depending on which scenario applies to you, follow the steps below to change your Touch ‘n Go eWallet PIN.
Scenario 1: You remember your current PIN
If you remember your current PIN and want to change it for security reasons, follow these steps:
- Open the TNG eWallet app and tap Profile.
- Tap Security.
- Tap Change 6 digit PIN.
- Enter Current 6 digit PIN.
- Enter New 6 digit PIN.
- A message will appear once your 6 digit PIN has been successfully updated.
Scenario 2: You forgot your current PIN or your account has been suspended
If you forgot your current PIN or your account has been suspended due to exceeding allowable PIN attempts, follow these steps:
- Open the TNG eWallet app and enter your Registered Mobile Number.
- Tap Forgot your PIN?
- Enter your Mobile Number.
- Enter the One-Time Password (OTP) sent to your Mobile Number.
- Enter New 6 digit PIN.
- A message will appear once your 6 digit PIN has been successfully updated.
How to create a strong PIN?
When choosing a new PIN, make sure you follow these security requirements to create a strong PIN:
- Do not use single number, couplets, or triplets (e.g. 111111,121212,123123,112233)
- Do not use sequential numbers (e.g. 123456, 987654)
- Do not use your registered mobile number or the first/last 6 digits of your IC or passport
- Do not use your date of birth in any sequence (e.g. dd/mm/yy. yy/mm/dd)
Conclusion
Changing your Touch ‘n Go eWallet PIN is easy and can be done in a few minutes. Just follow the steps above and you are good to go. Remember to keep your PIN secret and change it regularly for security reasons.
We hope this article has helped you learn how to change your Touch ‘n Go eWallet PIN in 6 easy steps. If you have any questions or feedback, feel free to contact at support@tngdigital.com.my or visit website at https://www.tngdigital.com.my/.