how to check bsn outgoing money

How to Check BSN Outgoing Money in Malaysia in 5 Easy Steps

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If you’ve sent money through Bank Simpanan Nasional (BSN) in Malaysia and want to check the status of your outgoing money transfer, you can follow these 5 easy steps. BSN offers services like Western Union and DuitNow, which allow you to send money both domestically and internationally. Here’s how to check the status of your outgoing money transfer:

Step 1: Choose Your Transfer Method

Decide whether you used Western Union or DuitNow to send the money. The method you choose will determine the steps you need to follow to check the transfer status.

Western Union:

  • Suitable for international money transfers.
  • Allows you to send money to over 200 countries.
  • Requires visiting a BSN branch or mobile counter to send money.

DuitNow:

  • Ideal for domestic money transfers within Malaysia.
  • Enables instant transfers to any local bank account using a mobile number or identification number.
  • Can be done through the MyBSN online banking or mobile app.

Step 2: Gather Your Documents

Ensure you have all the necessary documents ready, depending on the transfer method you used.

Western Union (Sending Money):

  • Your identification document (original and copy)
  • Your Western Union card (if you have one)
  • Recipient’s name, country, and city
  • Amount of money sent
  • Purpose of the transfer

Western Union (Receiving Money):

  • Your identification document (original and copy)
  • Borang Penerimaan Wang (WU-02), which you can obtain from any BSN branch
  • Money Transfer Control Number (MTCN) provided by the sender

DuitNow (Sending Money):

  • MyBSN online banking or mobile app
  • Recipient’s mobile number or identification number
  • Amount of money sent
  • Purpose of the transfer

DuitNow (Receiving Money):

  • A Malaysian bank account or e-wallet supporting DuitNow
  • Registered mobile number or identification number with your bank or e-wallet provider

Step 3: Check the Transfer Status

The steps to check your transfer status vary depending on the method you used:

Western Union (Sending Money):

  • Visit the Western Union website and enter the MTCN and sender’s or receiver’s name.
  • Call Western Union customer service at 1-800-813-399 or +603 2723 7900, providing the MTCN and sender’s or receiver’s name.
  • Visit any BSN branch or mobile counter offering Western Union services, providing the MTCN and sender’s or receiver’s name.

Western Union (Receiving Money):

  • Visit any BSN branch or mobile counter offering Western Union services.
  • Fill out Borang Penerimaan Wang (WU-02) with your details and the MTCN.
  • Show your identification document to the staff.
  • Receive your money along with a receipt.

DuitNow (Sending Money):

  • Log in to your MyBSN online banking or mobile app.
  • Select DuitNow from the menu.
  • Enter the recipient’s mobile number or identification number.
  • Specify the amount and purpose of the transfer.
  • Confirm the transfer and wait for a notification.

DuitNow (Receiving Money):

  • Ensure you have a Malaysian bank account or e-wallet that supports DuitNow.
  • Ensure your mobile number or identification number is registered with your bank or e-wallet provider.
  • Wait for a notification indicating that you have received money via DuitNow.
  • Check your bank account or e-wallet balance for the received funds.

Step 4: Verify the Transaction

Confirm that the transaction was successful and that the money was sent or received as intended. Check the details, including the recipient’s name, amount, and purpose of the transfer, to ensure accuracy.

Step 5: Enjoy the Transfer

Once you’ve verified the transaction and confirmed that everything went smoothly, you can enjoy the benefits of your money transfer. Use the funds as needed, whether it’s for supporting family and friends, paying bills, or any other purpose.

In conclusion, checking the status of your outgoing money transfer through BSN, whether via Western Union or DuitNow, involves understanding the specific method you used and following the appropriate steps. Ensure you have the necessary documents and information on hand to streamline the process. Whether you’re sending money domestically or internationally, BSN offers options to suit your needs.

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