If you’re a driver or a vehicle owner in Malaysia, you might have received a JPJ summons for various offenses such as speeding, running a red light, or using your phone while driving. A JPJ summons is a notice issued by the Road Transport Department (JPJ) that requires you to pay a fine or appear in court for violating the road rules.
But how do you check if you have any JPJ summons online? And how do you pay them without having to go to the JPJ office or the post office? Well, there’s an app for that!
The MyJPJ app is a mobile application that allows you to access various JPJ-related services such as checking and paying your summons, renewing your road tax and driving license, bidding for plate numbers, and more. The app was launched in February 2023 and has been downloaded by almost three million users as of April 2023.
In this article, we’ll show you how to check your JPJ summons online using the MyJPJ app in five easy steps. We’ll also share some tips on how to avoid getting JPJ summons in the first place and what to do if you disagree with them.
Step 1: Download and register for the MyJPJ app
The first step is to download the MyJPJ app from the Google Play Store or the Apple App Store. The app is free and compatible with most Android and iOS devices.
Once you have downloaded the app, you need to register for an account using your email address and phone number. You’ll also need to verify your identity by entering your MyKad number and answering some security questions.
After you have registered, you can log in to the app using your email address and password. You’ll see a dashboard with various icons for different JPJ services. Tap on the one that says “Check Summon.”
Step 2: Enter your vehicle or license details
The next step is to enter your vehicle or license details to check if you have any JPJ summons. You can choose to enter either your vehicle registration number or your driving license number.
If you enter your vehicle registration number, you’ll see a list of all the vehicles registered under your name. Tap on the one that you want to check, and you’ll see the details of your vehicle such as the make, model, color, engine capacity, etc.
If you enter your driving license number, you’ll see your personal details such as your name, address, date of birth, etc.
Step 3: View your JPJ summons
After you have entered your vehicle or license details, you’ll see a list of all the JPJ summons that are issued to you. You can tap on each summon to view more details such as the offense date, time, location, amount, status, etc.
You can also filter the summons by their status such as paid, unpaid, overdue, etc. You can also sort them by their date or amount.
Step 4: Pay your JPJ summons
If you want to pay your JPJ summons online using the MyJPJ app, you can do so by tapping on the “Pay” button at the bottom of the screen. You’ll be redirected to a secure payment gateway where you can choose your preferred payment method such as credit card, debit card, online banking, e-wallet, etc.
You’ll need to enter your payment details and confirm the transaction. You’ll receive a receipt and a confirmation message once the payment is successful. You can also view your payment history in the app.
Step 5: Save or print your receipt
The last step is to save or print your receipt for future reference. You can save it in your phone gallery or email it to yourself. You can also print it out if you need a hard copy.
You should keep your receipt as proof of payment in case there are any disputes or errors in the future. You should also check your summon status again after paying to make sure that it has been updated.
Tips on how to avoid getting JPJ summons
Now that you know how to check and pay your JPJ summons online using the MyJPJ app, here are some tips on how to avoid getting them in the first place:
- Follow the road rules and regulations such as speed limit, traffic light, road sign, etc.
- Wear your seat belt and helmet at all times.
- Don’t use your phone or other devices while driving.
- Don’t drink and drive or drive under the influence of drugs.
- Keep your vehicle in good condition and make sure it has valid road tax and insurance.
- Update your personal and vehicle details with JPJ if there are any changes.
What to do if you disagree with your JPJ summons
If you think that your JPJ summons is unfair or incorrect, you can appeal or dispute it within 30 days from the date of issue. You can do so by visiting the nearest JPJ office or by writing a letter to the JPJ director-general.
You’ll need to provide your personal and vehicle details, the summon number, the reason for your appeal, and any supporting documents or evidence such as photos, videos, witnesses, etc.
You’ll receive a reply from JPJ within 14 days after they have reviewed your appeal. If your appeal is successful, your summon will be canceled or reduced. If your appeal is unsuccessful, you’ll have to pay the full amount of the summon.
Checking and paying your JPJ summons online using the MyJPJ app is easy and convenient. You can do it anytime and anywhere with just a few taps on your phone. You can also access other JPJ services such as renewing your road tax and driving license, bidding for plate numbers, and more.
The MyJPJ app is part of JPJ’s digitalization initiative that aims to provide better and faster services to the public. By 2025, all JPJ-related services are expected to be available on the app.
So, what are you waiting for? Download the MyJPJ app today and enjoy the benefits of going digital with JPJ!