If you’re a Bank Rakyat cardholder in Malaysia and your card has expired, you can replace it online without visiting a branch. Bank Rakyat has streamlined the process for your convenience. Here’s how to do it in five easy steps:
Step 1: Log in to Your iRakyat Account
To access the online card replacement service, you’ll need an iRakyat account. If you don’t have one, you can register for free at https://www.irakyat.com.my/. Once you’re registered, log in using your username and password.
Step 2: Navigate to the Cards-i Menu
After logging in, look for the Cards-i menu on the left side of the screen. You’ll find a list of your Bank Rakyat cards, such as debit card-i, credit card-i, muslimah card, platinum explorer card, etc. Choose the card you want to replace and click on it.
Step 3: Select the “Replace Card” Option
On the card details page, which displays your card number, expiry date, status, limit, and more, scroll down. At the bottom of the page, you’ll find a button labeled “Replace Card.” Click on it, and you’ll be taken to a new page.
Step 4: Provide Required Information
On the new page, you’ll need to fill in specific details. This includes your new card delivery address, contact number, email address, and more. Additionally, you’ll need to specify the reason for replacing your card, such as expiration, damage, loss, or theft. Double-check that all the information is accurate, then click “Submit.”
Step 5: Confirm and Pay the Replacement Fee
You’ll be presented with a confirmation page that displays your new card details and the replacement fee. For debit card-i, the fee is RM12, and for credit card-i, it’s RM50. You can pay this fee using your iRakyat account or other online banking methods. After payment, you’ll receive an email confirmation and a tracking number for your new card delivery.
That’s it! You’ve successfully replaced your expired Bank Rakyat card online in Malaysia. Expect to receive your new card within 7 working days. You can also track the delivery status using the provided tracking number on https://www.irakyat.com.my/.
We hope this guide has made replacing your expired Bank Rakyat card in Malaysia a hassle-free process. If you have any questions or feedback, feel free to leave a comment below or contact Bank Rakyat customer service at 1-300-80-5454.