how to exchange an expired cimb online atm card

How to Renew Your CIMB Online ATM Card

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If you have a CIMB online ATM card that has expired or is about to expire, you might be wondering how to renew it.

Don’t worry, we have got you covered. In this article, we will show you the different ways to renew your CIMB online ATM card and what you need to know before you do so.

What is a CIMB online ATM card?

A CIMB online ATM card is a debit card that allows you to access your CIMB bank account online and at any ATM machines that accept Mastercard or MyDebit. You can also use it to make purchases at any merchants that accept Mastercard or MyDebit, both locally and overseas.

A CIMB online ATM card has a validity period of five years from the date of issuance. You can check the expiry date of your card at the front of the card, below your name.

Why should you renew your CIMB online ATM card?

Renewing your CIMB online ATM card is important to ensure that you can continue to enjoy the benefits and convenience of using your card. Some of the benefits of renewing your CIMB online ATM card are:

  • You can avoid any disruption or inconvenience in accessing your funds or making transactions with your card.
  • You can enjoy exclusive benefits and rewards from CIMB, such as cash rebates, discounts, and promotions.
  • You can avoid any fees or charges that may apply for replacing a lost or damaged card.

How to renew your CIMB online ATM card?

There are two ways to renew your CIMB online ATM card: online or offline.

Online renewal

The easiest and fastest way to renew your CIMB online ATM card is through CIMB Clicks, the bank’s online banking platform. You can do this anytime and anywhere, as long as you have an internet connection and a device that can access CIMB Clicks.

To renew your CIMB online ATM card online, follow these steps:

  1. Log in to your CIMB Clicks account at www.cimbclicks.com.my via desktop or mobile browser.
  2. Select ‘Apply & Invest’ > ‘CIMB TravelCurrency’.
  3. Select your choice of foreign currency to purchase and make the payment.
  4. You will receive an SMS notification with a collection code once your order is ready for collection.
  5. Collect your new CIMB online ATM card at your selected collection point within 14 days from the date of order.

Note: You will need to activate your new CIMB online ATM card before you can use it. To activate your new card, log in to CIMB Clicks and select ‘Services’ > ‘Card Services’ > ‘ATM/Debit Card Services’. Alternatively, you can call the CIMB Consumer Contact Centre at +603 6204 7788.

Offline renewal

If you prefer to renew your CIMB online ATM card offline, you can do so at any CIMB branch or self-service terminal (SST).

To renew your CIMB online ATM card offline, follow these steps:

  1. Visit any CIMB branch or SST near you.
  2. Bring along your expired or expiring CIMB online ATM card and your identification document (NRIC or passport).
  3. Request for a renewal of your CIMB online ATM card from the branch staff or follow the instructions on the SST screen.
  4. Pay the renewal fee of RM15 (if applicable) using cash or debit from your CIMB account.
  5. Collect your new CIMB online ATM card on the spot or within 7 working days (depending on the branch or SST).

Note: You will need to activate your new CIMB online ATM card before you can use it. To activate your new card, log in to CIMB Clicks and select ‘Services’ > ‘Card Services’ > ‘ATM/Debit Card Services’. Alternatively, you can call the CIMB Consumer Contact Centre at +603 6204 7788.

What else should you know about renewing your CIMB online ATM card?

Here are some other things that you should know about renewing your CIMB online ATM card:

  • You can renew your CIMB online ATM card up to 6 months before or after the expiry date of your current card.
  • You can choose to keep the same PIN for your new CIMB online ATM card or change it to a new one.
  • You can choose to keep the same design for your new CIMB online ATM card or change it to a different one (subject to availability).
  • You can choose to link the same account(s) to your new CIMB online ATM card or change it to a different one(s).
  • You should destroy your old CIMB online ATM card after receiving and activating your new one to prevent any unauthorized use or fraud.

Conclusion

Renewing your CIMB online ATM card is easy and convenient, whether you do it online or offline. By renewing your CIMB online ATM card, you can continue to enjoy the benefits and convenience of using your card for your banking and payment needs.

We hope that this article has helped you to understand how to renew your CIMB online ATM card. If you have any questions or feedback, feel free to leave a comment below or contact us at +603 6204 7788.

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