How to Access WhatsApp in Malaysia When It Is Blocked by Telcos

WhatsApp, boasting over 2 billion users worldwide, is undeniably one of the most popular messaging apps. Nevertheless, in Malaysia, some telecom companies have taken measures to block SMS messages containing links from mobile numbers. This action stems from the increasing prevalence of phishing attacks and online scams that employ deceptive links to manipulate individuals into revealing their personal and financial information.

WhatsApp users in Malaysia may wonder how to continue using the app for sending and receiving links from their contacts. Rest assured, there are methods to circumvent these restrictions and enjoy WhatsApp as usual. In this article, we will guide you on how to access WhatsApp in Malaysia even when telcos impose restrictions.

Why Are Telcos Blocking SMS Links in Malaysia?

The Malaysian Communications and Multimedia Commission (MCMC) reports that telcos are enforcing directives from the government to block SMS messages that contain links from mobile numbers. This move aims to protect users from falling prey to online scams that utilize fraudulent links to lure them into phishing websites.

Phishing websites are designed to mimic legitimate ones, often resembling banks or e-wallets, but their true intent is to steal your login credentials, OTPs (One-Time Passwords), or other sensitive data. Once these scammers gain access to your account, they can siphon off funds or make unauthorized transactions.

The MCMC highlights that a significant number of individuals have been deceived into clicking on links promising cash aid or rewards, particularly during the COVID-19 pandemic. These deceptive links lead to phishing websites that are nearly identical to genuine ones, making it challenging for users to discern the difference.

To safeguard against such threats, the MCMC advises users to solely log in to their online banking or e-wallet accounts via official apps or websites, avoiding access through links sent via SMS or other platforms. Furthermore, users should exercise caution when downloading or sideloading apps from sources outside the official app store, as these may contain malware capable of intercepting OTPs and other sensitive data.

How to Access WhatsApp in Malaysia When It Is Blocked by Telcos

Thankfully, the telcos are only blocking SMS messages containing links from mobile numbers. Business short codes and other platforms remain unaffected. This means that you can still use WhatsApp for sending and receiving text messages, images, videos, voice notes, documents, and contacts.

However, if you wish to share or receive links through WhatsApp, a Virtual Private Network (VPN) becomes your ally in bypassing these restrictions. A VPN is a service that encrypts your internet traffic and directs it through a server in another country, making it appear as if you are accessing the internet from there.

By using a VPN, you can spoof your location and access WhatsApp as if you are in a country where telcos do not impose such restrictions. This also grants you access to other websites and apps that may be censored or restricted in Malaysia, such as Netflix US or BBC iPlayer.

Numerous VPN services are available online, but not all of them offer reliability and security. Some VPNs may retain logs of your activities, share your data with third parties, or expose you to malware and hackers. Hence, it is essential to select a VPN with a strong reputation, robust encryption, high-speed connections, and an extensive server network.

One of the top choices for accessing WhatsApp in Malaysia is ExpressVPN. With over 3,000 servers in 94 countries, including Singapore, Hong Kong, Japan, Australia, the UK, and the US, ExpressVPN offers a comprehensive solution. Additionally, ExpressVPN adheres to a strict no-logs policy, ensuring that no information about your online activities or identity is stored.

ExpressVPN utilizes AES-256 encryption, the same level of security employed by governments and financial institutions. It also includes a kill switch feature that instantly severs your internet connection if the VPN connection drops, preventing your real IP address or location from being exposed.

Furthermore, ExpressVPN provides a 30-day money-back guarantee, allowing you to try it risk-free. The service is compatible with Windows, Mac, Android, iOS, Linux, routers, smart TVs, gaming consoles, and more.

Here are the steps to use ExpressVPN for accessing WhatsApp in Malaysia when it’s blocked by telcos:

  1. Sign up for ExpressVPN and download the app on your device.
  2. Open the app and log in using your account credentials.
  3. Select a server location in a country where WhatsApp is unrestricted, such as Singapore or Hong Kong.
  4. Connect to the server and wait for the VPN icon to appear in your device’s status bar.
  5. Open WhatsApp and enjoy sending and receiving links from your contacts.


WhatsApp serves as a vital communication tool for connecting with friends and family. Yet, when telcos in Malaysia impose restrictions, it can become frustrating. Thankfully, by using a VPN, you can continue accessing WhatsApp in Malaysia without interruptions. A VPN encrypts your internet traffic, alters your IP address, and enables you to appear as if you are in another country.

ExpressVPN stands as a top recommendation due to its extensive server network, robust encryption, high-speed performance, and a strict no-logs policy. With the added assurance of a 30-day money-back guarantee, it’s a risk-free choice.

We trust that this article has provided you with valuable insights on accessing WhatsApp in Malaysia despite telco restrictions. Should you have any questions or comments, please don’t hesitate to leave them below.

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