If you need to visit a JPJ branch for any service, you can save time and hassle by booking an online appointment using the JPJeQ app.
This app allows you to get a queue number and an estimated waiting time before you arrive at the branch.
You will also receive notifications when your turn is near, so you can avoid long queues and crowded waiting areas. Here’s how to use the JPJeQ app to book an online appointment with JPJ.
Download and install the JPJeQ app
The first step is to download and install the JPJeQ app on your smartphone. You can find it on Google Play Store for Android devices here.
The app is free and requires some permissions, such as access to your location and device ID. The app also collects and shares some data with third parties, such as your approximate and precise location and your device ID.
The app does not encrypt your data or provide a way for you to delete it. You can read more about the app’s data safety here.
Check the nearest branch
The next step is to check the nearest JPJ branch that offers the service you need. You can do this by opening the app and tapping on the “Semak Cawangan Terdekat” button.
The app will show you a list of nearby branches, their distance from your location, their operating hours, and their available services.
You can also see a map of the branches by tapping on the “Peta” button. Choose the branch that suits your needs and tap on it.
Scan the QR code
Once you have chosen a branch, you need to scan the QR code at the entrance of the branch using the app.
To do this, tap on the “Imbas Kod QR” button on the app and point your camera at the QR code.
The app will then show you a list of services that you can choose from. Tap on the service that you want to do and confirm your selection.
Get your queue number and estimated waiting time
After you have selected a service, the app will give you a queue number and an estimated waiting time.
You can see these details on the app’s main screen, as well as on a notification on your phone.
You can also check your queue position and waiting time by tapping on the “Semak Nombor Giliran” button on the app.
Wait for your turn
While you are waiting for your turn, you can do other things, such as shopping, eating, or relaxing nearby.
The app will send you another notification when your turn is getting closer, asking you to go to the counter for your service.
You can also see which counter to go to by tapping on the “Semak Nombor Giliran” button on the app.
Complete your service
When you arrive at the counter, show your queue number to the staff and complete your service. You can also rate your experience using the app by tapping on the “Beri Penilaian” button on the app.
That’s it! You have successfully booked an online appointment with JPJ using the JPJeQ app.
This app is a convenient way to avoid long queues and crowded waiting areas at JPJ branches. However, some users have complained that the app is useless, wasteful, and intrusive .
They also said that they had to queue for hours even after using the app . Therefore, you may want to check other options or feedback before using this app.