How to Lock Your Touch ‘n Go eWallet Visa Card in 3 Simple Steps

If you’ve got the Touch ‘n Go eWallet Visa card and want to enhance its security, locking your card is a smart choice. Locking your card helps prevent unauthorized transactions and safeguards your eWallet balance. In this guide, we’ll walk you through the process of locking your card in just three easy steps using the Touch ‘n Go eWallet app.

What is the Touch ‘n Go eWallet Visa card?

The Touch ‘n Go eWallet Visa card is Malaysia’s innovative numberless card, powered by the global payment service provider, Visa. This prepaid card is accepted worldwide, enabling you to make both online and offline transactions. Additionally, you can withdraw cash from your eWallet balance at ATMs across the globe.

The card is seamlessly integrated with your eWallet, allowing you to manage it directly from the app. You can review card details, transaction history, and lock/unlock your card at your convenience. This card also boasts robust security features, including a numberless design, customizable payment controls, and competitive currency exchange rates.

Designed by Touch ‘n Go, a renowned provider of electronic toll systems in Malaysia, this card also showcases the artwork of United Voice, a self-advocacy society dedicated to assisting individuals with learning disabilities throughout Malaysia.

Why Lock Your Card?

There are several compelling reasons to lock your card:

  • Loss or Misplacement: If you’ve lost or misplaced your card, locking it prevents unauthorized use.
  • Travel Security: When traveling abroad, locking your card can help you avoid unexpected charges or fees.
  • Reduced Usage: If you’re not using your card frequently, locking it can mitigate the risk of fraud or theft.
  • Spending Control: Locking your card can be a useful budgeting tool, helping you manage your expenses.

Locking your card temporarily disables it, preventing any transactions, including payments and withdrawals. Importantly, this action doesn’t impact your eWallet balance or other app features. You can still use your eWallet for tolls, parking, transit, insurance, and more.

How to Lock Your Card in 3 Easy Steps

To lock your card, you’ll need the Touch ‘n Go eWallet app installed on your smartphone. If you haven’t already, you can download it from the Play Store or App Store. Additionally, you must have applied for the Visa card and completed its activation before locking it.

Here’s how to lock your card in three simple steps:

  1. Open the Touch ‘n Go eWallet app on your smartphone and tap on “Visa Card” either on the home screen or in your profile.
  2. On the Visa Card page, you’ll find a toggle button labeled “Lock Card.” Simply tap this button to activate it.
  3. A confirmation message will appear, indicating that “Your Visa Card has been locked.” Tap “OK” to confirm and complete the process.

That’s it! Your card is now locked and secure. If you wish to unlock it, follow the same steps, but deactivate the toggle button.


Locking your Touch ‘n Go eWallet Visa card is a quick and effective way to bolster its security and safeguard your eWallet balance. You have the flexibility to lock or unlock your card whenever you need using the app. Remember to lock your card when it’s not in use or to prevent unauthorized transactions.

We trust this guide has helped you understand how to lock your card in three straightforward steps. For any questions or feedback, please don’t hesitate to contact us at or visit our website at

Share this article:
Amir Zulkarnain
Amir Zulkarnain

Amir Zulkarnain, a tech enthusiast, provides insightful articles on the latest technological trends. Passionate about innovation, Amir offers a fresh perspective on the ever-evolving tech landscape.

Leave a Comment