how to use the mytnb app to pay your electricity bill online

How to Pay Your Electricity Bill Online with myTNB App

If you are looking for a convenient and hassle-free way to pay your TNB electricity bill, you might want to try the myTNB app.

This app allows you to track your energy consumption, view and pay your bills, manage multiple TNB accounts, and access exclusive features and promotions. In this article, we will show you how to use the myTNB app to pay your electricity bill online.

What is the myTNB app?

The myTNB app is a free mobile app developed by Tenaga Nasional Berhad (TNB), the national electricity utility company in Malaysia. The app is available for both Android and iOS devices, and you can download it from the Google Play Store or the App Store.

The myTNB app has many features that can help you manage your electricity usage and bills, such as:

  1. A personalized dashboard that shows you an overview of your account information, such as your current balance, due date, and payment history.
  2. An interactive usage graph that lets you view and compare your monthly energy consumption.
  3. A link and manage feature that allows you to link and manage multiple TNB accounts on one platform.
  4. A submit application feature that enables you to apply for new electricity supply, change of tariff, or termination of supply online.
  5. A faster in-app payment option that lets you pay your bills with your credit card or online banking.
  6. A notification feature that alerts you of your new bills, payment status, and other updates.
  7. A promotion feature that keeps you updated with the latest offers and discounts from TNB and its partners.
  8. A find us feature that helps you locate the nearest Kedai Tenaga or customer service center.

How to pay your electricity bill online with myTNB app?

To pay your electricity bill online with the myTNB app, you need to follow these steps:

  1. Download and install the myTNB app from the Google Play Store or the App Store.
  2. Register for a myTNB account using your email address or phone number. You will need to verify your account with a code sent to your email or phone.
  3. Log in to the app with your username and password.
  4. Link your TNB account(s) to the app by entering your account number and premise address. You can find these details on your bill or on the TNB website.
  5. Tap on the account that you want to pay and select “Pay Bill”.
  6. Choose your preferred payment method: credit card or online banking. You can also save your credit card details for future transactions.
  7. Enter the amount that you want to pay and confirm your payment details.
  8. You will receive a confirmation message and a receipt for your payment. You can also view your payment history on the app.

What are the benefits of paying your electricity bill online with myTNB app?

Paying your electricity bill online with the myTNB app has many benefits, such as:

  • Convenience: You can pay your bill anytime and anywhere, without having to visit a Kedai Tenaga or a bank.
  • Security: You can pay your bill securely with encrypted data transmission and authentication.
  • Savings: You can save time and money by avoiding late payment charges, penalties, or disconnection fees.
  • Awareness: You can monitor your energy consumption and reduce your carbon footprint by using less electricity.

What are some tips for using the myTNB app?

Here are some tips for using the myTNB app effectively:

  • Update your app regularly to enjoy the latest features and improvements.
  • Enable notifications to receive timely reminders and alerts about your bills and payments.
  • Check your usage graph regularly to track your energy consumption patterns and habits.
  • Explore the promotion section to discover exclusive deals and discounts from TNB and its partners.
  • Contact TNB customer service via the app if you have any questions or feedback about the app or your electricity service.

Conclusion

The myTNB app is a useful tool for managing your electricity usage and bills online. It offers convenience, security, savings, and awareness for TNB customers. You can download the app from the Google Play Store or the App Store and start paying your bills online today.

We hope this article has helped you learn how to pay your electricity bill online with the myTNB app. If you have any comments or suggestions, please let us know in the comment section below.

Thank you for reading!


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