how to top up prepaid credit using bsn online

How to Top Up Prepaid Credit Using BSN Online in Malaysia in 3 Easy Steps

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If you’re a prepaid user in Malaysia and you want to top up your credit without the need for physical top-up cards, you can conveniently do it online using BSN (Bank Simpanan Nasional) Internet Banking. BSN offers a simple and secure method for topping up your prepaid credit. In this guide, I’ll walk you through the process in three easy steps.

Step 1: Log In to BSN Internet Banking

  1. Visit the Official BSN Website: Go to the official BSN website at www.mybsn.com.my.
  2. Log In: Click on the “Login BSN Internet Banking” button. Enter your BSN Internet Banking Username and Password. Ensure that your Preferred Name and Online Image are correct, as they are part of BSN’s security measures. BSN Login

Step 2: Choose Your Prepaid Reload Type

Once you’ve successfully logged in, follow these steps to choose your prepaid reload type:

For Pin-Based Reload:

  1. Select Prepaid Reload: From the left menu, select “Prepaid Reload.”
  2. Choose Pin-Based Reload: From the drop-down menu, click “Pin-Based Reload.”
  3. Fill in the Details:
  • Prepaid Type: Select the type of prepaid reload you need (e.g., Mobile Reload).
  • Service Provider: Choose your mobile service provider (e.g., Celcom, DiGi, UMobile, etc.).
  • Value: Select the desired reload amount.
  • From Account: Choose the account from which you want to make the payment.
  1. Submit Your Request: After filling in the details, click the “Submit” button.
  2. Request TAC: Check the information displayed on the screen, then click “REQUEST TAC.” A TAC (Transaction Authorization Code) will be sent to your registered mobile number.
  3. Enter TAC: Enter the TAC received on your mobile and click “Submit.”
  4. Receive and Use the PIN: You will receive a PIN number via SMS from BSN. Enter the PIN on your mobile device using the format 111PIN# and press “Call” to complete the top-up.

For Pinless Prepaid Reload:

  1. Select Prepaid Reload: From the left menu, choose “Prepaid Reload.”
  2. Choose Pinless Prepaid Reload: Click “Pinless Prepaid Reload.”
  3. Fill in the Details:
  • Service Provider: Select your mobile service provider.
  • Value: Choose the desired reload amount.
  • Recipient Mobile Number: Enter the mobile number you want to top up. You can choose “New Mobile Number” if it’s not registered with BSN or “Existing Mobile Number” if it is.
  • From Account: Select your preferred bank account for payment.
  1. Submit Your Request: Click “Submit” after entering the required details.
  2. Request TAC: Check the information shown on the screen and click “REQUEST TAC.” A TAC will be sent to your registered mobile number.
  3. Enter TAC: Enter the TAC received on your mobile and click “Submit.”
  4. Confirmation: You will receive a confirmation SMS from BSN indicating that your prepaid credit has been successfully topped up.

Step 3: Confirmation and Completion

Once you’ve followed the appropriate steps based on whether you chose pin-based or pinless prepaid reload, you’ll receive confirmation of your transaction. Make sure to check your mobile phone for any notifications or SMS messages confirming the top-up.

That’s it! You’ve successfully topped up your prepaid credit using BSN Internet Banking in Malaysia. Enjoy your refreshed mobile balance without the need for physical top-up cards.

If you have any questions or need further assistance, you can contact BSN’s customer support for help and clarification.

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