bsn phone number update

How to Update Your BSN Phone Number in Malaysia

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If you are a BSN (Bank Simpanan Nasional) customer in Malaysia and need to update your phone number associated with your account, you can do so through the following methods:

Update Your BSN Phone Number at the Nearest Branch

The most reliable way to update your BSN phone number is by visiting the nearest BSN branch in person. Here are the steps to follow:

  1. Visit a BSN Branch: Locate the nearest BSN branch to your location and visit during their operating hours.
  2. Bring Necessary Documents: Make sure to bring the following documents with you:
  • Your original identification card (IC) or passport.
  • Your BSN account passbook or relevant account details.
  • Any BSN ATM/Debit cards you hold.
  1. Speak to a Customer Service Officer: Inform a BSN customer service officer that you wish to update your phone number associated with your BSN account.
  2. Fill Out Necessary Forms: The officer will provide you with the required forms to update your information. Fill out the forms with the updated phone number.
  3. Verification: The officer may verify your identity and details based on the documents you provide.
  4. Confirmation: Once the update is processed, you will receive confirmation that your phone number has been successfully updated with BSN.

Updating your phone number at a BSN branch is a secure way to ensure that your contact information is accurate and up-to-date.

Contact BSN Customer Service

If you have any questions or need further assistance with updating your phone number, you can contact BSN’s customer service. Here’s how:

  • Call BSN Contact Centre: Dial BSN’s Contact Centre at 1300 88 1900. Follow the instructions provided by the automated system or speak to a customer service representative for guidance on updating your phone number.

Please note that the specific procedures and requirements for updating your phone number may vary, so it’s a good idea to check with BSN or visit their official website for any updates or changes in the process. Keeping your contact information current with your bank is important for receiving important notifications and ensuring the security of your account.

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