how to update your name and ic number on your mysejahtera certificate

How to Update Your Name and IC Number on Your MySejahtera Certificate

Are you in need of a solution to correct your name and IC number on your MySejahtera certificate? Whether it’s due to a registration error or a legal name change, updating your personal information on the MySejahtera app is a straightforward process. Here’s a step-by-step guide to assist you.

Why It’s Crucial to Update Your Name and IC Number on Your MySejahtera Certificate

Your MySejahtera certificate serves as an official document verifying your vaccination status in Malaysia. It includes essential details such as your name, IC number, date of birth, vaccine type, and vaccination dates. This certificate is indispensable for travel, gaining access to public places, and utilizing various services.

However, if the information on your certificate doesn’t match your identity card or passport, it can lead to problems and delays. Y

ou may be denied entry to shopping malls, restaurants, cinemas, or encounter issues when booking flights, hotels, or Grab rides. Therefore, ensuring the accuracy of your name and IC number on your MySejahtera certificate is crucial to avoid any inconvenience in the future.

How to Update Your Name and IC Number on Your MySejahtera Certificate

You have two options for correcting your name and IC number on your MySejahtera certificate: using the app or contacting the helpdesk.

Method 1: Using the App

This method is suitable for minor errors such as spelling mistakes or missing digits in your name or IC number. You can make these edits yourself via the app by following these steps:

  1. Launch the MySejahtera app on your smartphone.
  2. Click on the Profile icon located at the bottom right corner of the screen.
  3. Access the menu by tapping on the icon (☰) located at the top right corner of your profile page.
  4. Select My Personal Details.
  5. Click Edit next to your name or IC number.
  6. Make the necessary corrections and save your changes.
  7. Review your certificate to ensure the updates are reflected accurately.

Method 2: Contacting the Helpdesk

If you encounter major errors such as using a passport number instead of an IC number or needing to update your name due to a marriage or divorce, you’ll need to get in touch with the MySejahtera helpdesk. Follow these steps to initiate the process:

  1. Open the MySejahtera app on your smartphone.
  2. Tap on the Profile icon located at the bottom right corner of the screen.
  3. Access the menu by tapping on the icon (☰) located at the top right corner of your profile page.
  4. Select My Personal Details.
  5. Click Help at the top right corner of your personal details page.
  6. Choose the appropriate option based on your situation, e.g., “I’m Malaysian, I used my passport no. as my IC for the MySJ account. I want to change it to my IC no. and update all records.”
  7. Follow the instructions provided by the helpdesk and submit your response.
  8. Wait for a confirmation email from the helpdesk, which will contain a link to upload your supporting documents (such as your identity card, passport, marriage certificate, etc.).
  9. Upload your documents and wait for another email from the helpdesk with a link to download your updated certificate.

Conclusion

Correcting your name and IC number on your MySejahtera certificate is a straightforward process when you know the steps involved. Whether you choose to edit the information through the app or seek assistance from the helpdesk, ensuring the accuracy of your certificate is essential for various purposes.

We trust that this article has been informative and useful to you. If you have any questions or feedback, please feel free to leave a comment below.


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