how to activate 4g maxis

5 Simple Steps to Activate 4G on Your Maxis SIM Card in Malaysia (and Prepare for 5G)

If you’re a Maxis user in Malaysia and you’re looking to boost your mobile internet speed, you’ll want to activate 4G on your Maxis SIM card. 4G is the fourth generation of mobile network technology, offering faster data speeds compared to 3G. With 4G, you can stream videos, play games, and browse the web with minimal lag or buffering.

But that’s not all! By activating 4G on your Maxis SIM card, you’ll also be preparing for the future with 5G. 5G is the fifth generation of mobile network technology, promising even faster speeds, lower latency, and greater capacity than 4G. With 5G, you can experience immersive virtual reality, seamless cloud gaming, and real-time video conferencing.

Maxis, one of Malaysia’s leading telecommunications providers, offers 5G services to its customers. Maxis has partnered with Digital Nasional Berhad (DNB), the primary wholesale network provider for 5G in Malaysia, to provide access to its 5G network. Additionally, Maxis has introduced new 5G plans for both postpaid and prepaid customers.

So, how can you activate 4G on your Maxis SIM card and prepare for 5G? Here are five simple steps to guide you:

Step 1: Check Your Device’s Compatibility

To enjoy 4G and 5G on your Maxis SIM card, you’ll need a device that supports these technologies. Here’s how to check:

  • For 4G compatibility, dial 1008*5# from your phone. If your device is compatible, you’ll receive a message confirming that your SIM card is LTE enabled.
  • To check 5G compatibility, consult Maxis’ list of 5G-capable devices or look in your device’s network settings for an option to enable 5G.

Step 2: Obtain or Upgrade Your Maxis SIM Card

If you don’t have a Maxis SIM card, you can purchase one from a local store or order it online. If you already have a Maxis SIM card that isn’t LTE enabled, you’ll need to upgrade it. Visit a Maxis Centre or Maxis Exclusive Partner (MEP) outlet for the upgrade.

Step 3: Activate Your Maxis SIM Card

After acquiring or upgrading your Maxis SIM card, you’ll need to activate it to access its services. Here’s how:

  • Insert the Maxis SIM card into your device.
  • Dial 123 from your device.
  • Follow the automated instructions.
  • Provide the SIM card number when prompted and confirm using the ‘#’ key.
  • Enter personal information for verification, such as your name, address, and date of birth.
  • Once verified, your Maxis SIM card will be activated.
  • You’ll receive a confirmation message on your device when the activation process is complete.

Step 4: Enable 4G and 5G Settings on Your Device

After activating your Maxis SIM card, you’ll need to enable 4G and 5G settings on your device to enjoy faster internet speeds. Here’s how:

To enable 4G settings:

  • Access your device’s network settings.
  • Choose ‘Mobile networks’ or ‘Cellular networks.’
  • Select ‘Network mode’ or ‘Preferred network type.’
  • Pick ‘LTE’ or ‘4G’ as your preferred network mode.

To enable 5G settings:

  • Access your device’s network settings.
  • Choose ‘Mobile networks’ or ‘Cellular networks.’
  • Select ‘Network mode’ or ‘Preferred network type.’
  • Pick ‘5G’ or ‘NR/LTE’ as your preferred network mode.

Note: The exact steps may vary depending on your device model and operating system. If you encounter any issues, contact Maxis customer service for assistance.

Step 5: Sign Up for a 5G Plan or Access Pass from Maxis

To fully enjoy 5G on your Maxis SIM card, you’ll need to sign up for a 5G plan or access pass from Maxis. Here are the options:

For postpaid customers:

  • Consider upgrading to the new Maxis Postpaid plan with 5G. These plans include unlimited data, calls, and SMS, along with access to DNB’s 5G network. Pricing starts at RM68/month for 30GB of data and goes up to RM188/month for 200GB of data. You can also add supplementary lines for RM48/month each.
  • Opt for the 5G Access Pass, allowing you to access DNB’s 5G network using your existing postpaid plan. The pass costs RM10/month and auto-renews monthly. Activate the pass via the Maxis app or by dialing 1008*1# from your device.

For prepaid customers:

  • Upgrade to the new Hotlink Prepaid plan with 5G. These plans offer unlimited data, calls, and SMS, as well as access to DNB’s 5G network. The plan is priced at RM35/month and includes 15GB of high-speed data. You can also add more data or validity via the Hotlink app or by dialing 1008*2# from your device.
  • Choose the 5G Access Pass, which allows you to access DNB’s 5G network with your existing prepaid plan. The pass costs RM5/month and is valid for 30 days. Activate it via the Hotlink app or by dialing 1008*3# from your device.

That’s it! You’ve successfully activated 4G on your Maxis SIM card and are now ready to experience 5G. To confirm your 5G connection, look for the ‘5G’ icon on your device’s status bar. Additionally, you can check DNB’s 5G coverage map to ensure you’re within a 5G-enabled area.

We hope this guide has helped you activate 4G on your Maxis SIM card and prepare for the exciting world of 5G. If you have any questions or feedback, please feel free to leave a comment below.

Enjoy faster and more reliable mobile internet with Maxis!


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