If you are a Hong Leong Bank customer, you might want to get your online statement for various reasons. Maybe you need it for your personal budgeting, tax filing, loan application, or just to keep track of your transactions. Whatever the reason, getting your online statement is easy and convenient with Hong Leong Bank. Here are five ways you can do it:
1. Via HLB Connect Online
HLB Connect Online is the official online banking platform of Hong Leong Bank. You can access it from any device with an internet connection and a web browser. To get your online statement via HLB Connect Online, follow these steps:
- Login to www.hongleongconnect.my.
- Go to STATEMENT/INVOICE > Online Statement.
- Choose the account you want to view, either Savings or Current Account.
- Click Download Statement to download the latest statement.
- Click View History to see previous statements by date and month.
You can also stop receiving paper statements and switch to e-statements via email by following these steps:
- Login to www.hongleongconnect.my.
- Go to STATEMENT/INVOICE > Email Subscription > Statement Subscription.
- Tick Stop Hard Copy Statement on your card.
- Tick Email Subscription > input your preferred email address.
- Accept the Terms and Condition > Submit.
2. Via HLB Connect Mobile App
HLB Connect Mobile App is the official mobile banking app of Hong Leong Bank. You can download it from the Apple App Store, Google Play Store, or Huawei AppGallery. To get your online statement via HLB Connect Mobile App, follow these steps:
- Launch the app and login with your username and password.
- Tap on the menu icon on the top left corner.
- Tap on Statements.
- Choose the account you want to view, either Savings or Current Account.
- Tap on the statement you want to download or view.
You can also stop receiving paper statements and switch to e-statements via email by following these steps:
- Launch the app and login with your username and password.
- Tap on the menu icon on the top left corner.
- Tap on Settings.
- Tap on Statement Settings.
- Toggle off Paper Statement for your card.
- Toggle on Email Statement > input your preferred email address.
- Tap on Save.
3. Via ATM
If you don’t have access to online banking or mobile banking, you can still get your online statement via ATM. However, this option is only available for Savings Account holders. To get your online statement via ATM, follow these steps:
- Insert your ATM card and enter your PIN.
- Select Other Transactions > Mini Statement.
- Choose the account you want to view.
- Print the statement.
Note that this option will only print the last 10 transactions of your account.
4. Via Phone Banking
Another option for getting your online statement is via phone banking. You can call the Hong Leong Bank Customer Service Centre at 03-7626 8899 and speak to a customer service representative. To get your online statement via phone banking, follow these steps:
- Call 03-7626 8899 and select your preferred language.
- Press 1 for banking services.
- Press 2 for credit card services.
- Press 3 for other services.
- Press 0 to speak to a customer service representative.
- Provide your account number and verification details.
- Request for your online statement to be emailed or faxed to you.
Note that this option may incur charges depending on your phone plan.
5. Via Branch
The last option for getting your online statement is via branch. You can visit any Hong Leong Bank branch near you and request for your online statement from a bank officer. To get your online statement via branch, follow these steps:
- Visit any Hong Leong Bank branch near you.
- Bring along your identification document (NRIC or passport) and bank card.
- Approach a bank officer and request for your online statement.
- Provide your account number and verification details.
- Choose how you want to receive your online statement, either by email or printout.
Note that this option may incur charges depending on the branch.
Conclusion
Getting your online statement from Hong Leong Bank is easy and convenient with these five options. You can choose the one that suits your needs and preferences best. Whether you need it for personal or professional purposes, getting your online statement will help you keep track of your finances and transactions with Hong Leong Bank.