If you’re a Bank Muamalat customer using the i-Muamalat online banking service, you may need to update your phone number for receiving Transaction Authentication Codes (TAC). Whether you’ve lost your old phone, got a new number, or simply want to keep your contact details up to date, changing your phone number for i-Muamalat TAC is a straightforward process that you can do online.
In this article, we’ll guide you through the five simple steps to change your Bank Muamalat phone number for i-Muamalat TAC. We’ll also provide essential tips for using i-Muamalat safely and securely.
But first, let’s understand what i-Muamalat is and why TAC is important for it.
What is i-Muamalat?
i-Muamalat is the internet banking service provided by Bank Muamalat Malaysia Berhad, one of Malaysia’s leading Islamic banks. It allows you to access your bank accounts, conduct transactions, pay bills, transfer funds, and more conveniently from your computer or mobile device.
To use i-Muamalat, you’ll need to register and log in with your user ID and password at https://www.i-muamalat.com.my or download the i-Muamalat Mobile app from Google Play Store, AppGallery, or the Application Store.
What is TAC, and Why Do You Need It?
TAC stands for Transaction Authentication Code, a unique 6-digit number sent to your registered phone number via SMS when you perform specific transactions on i-Muamalat. These transactions include adding a new payee, transferring money to other banks, or modifying your personal information.
TAC serves as a security feature to verify your identity and prevent unauthorized access to your bank accounts. You must enter the TAC within a specified time frame to complete the transaction safely.
However, there may be instances when you don’t receive the TAC SMS due to network issues, phone problems, or outdated contact details. In such cases, it’s essential to change your phone number for i-Muamalat TAC to ensure uninterrupted use of i-Muamalat.
How to Change Your Bank Muamalat Phone Number for i-Muamalat TAC in 5 Simple Steps
Here are the five easy steps to change your Bank Muamalat phone number for i-Muamalat TAC online:
Step 1: Log in to i-Muamalat
Visit https://www.i-muamalat.com.my and log in with your user ID and password to access i-Muamalat.
Step 2: Navigate to “Update Mobile Number”
On the main menu, select “Other Service,” then click on “My Data” from the dropdown list. Now, choose “Update Mobile Number” under the “Personal Information” section.
Step 3: Enter and Confirm Your New Phone Number
On the “Update Mobile Number” page, input your new phone number in the “New Mobile Number” field and confirm it by entering it again in the “Confirm New Mobile Number” field. Ensure that there are no errors or missing digits in your phone number.
Step 4: Authorize the Change with i-MSecure
After entering your new phone number, click the “Submit” button at the bottom of the page. You’ll be prompted to authorize the change using i-MSecure, a new security feature that replaces SMS TAC for all i-Muamalat transactions.
i-MSecure is a feature available in the i-Muamalat Mobile app, allowing you to approve or reject transactions via push notifications on your smartphone. To use i-MSecure, download the i-Muamalat Mobile app from Google Play Store, AppGallery, or Application Store and register it via the i-Muamalat online portal.
If you’ve already registered for i-MSecure, you’ll receive a push notification on your smartphone, asking you to approve or reject the change of phone number. Tap on the notification and follow the app’s instructions to authorize the change.
If you haven’t registered for i-MSecure, you’ll see a message on the web page directing you to complete this step first. Click on the provided link and follow the steps to register i-MSecure through the i-Muamalat online portal. This process involves binding your smartphone with i-MSecure and enabling push notifications for the i-Muamalat Mobile app.
Step 5: Wait for the Activation (Cooling-Off) Period
Once you’ve authorized the change with i-MSecure, you’ll receive a confirmation message on the web page, stating that your new phone number has been updated successfully. However, there will be a 12-hour activation (cooling-off) period before you can use your new phone number for i-Muamalat TAC.
This waiting period is a precautionary measure to prevent unauthorized logins or authorizations. During these 12 hours, you won’t be able to log in to i-Muamalat or use i-MSecure to authorize transactions. You can resume these activities after the 12-hour waiting period has passed.
And there you have it! You’ve successfully changed your Bank Muamalat phone number for i-Muamalat TAC in just five easy steps. Now, you can continue using i-Muamalat’s online banking service with your updated phone number.
Tips and Tricks for Using i-Muamalat Securely
Here are some tips and tricks to ensure you use i-Muamalat safely and securely:
- Keep your user ID and password confidential, and never share them with anyone.
- Always log out of i-Muamalat after completing your transactions and close your browser window.
- Use a secure and trusted device and network to access i-Muamalat; avoid public computers or Wi-Fi networks.
- Regularly review your account statements and transaction history and promptly report any suspicious or unauthorized activities to Bank Muamalat.
- Keep your contact details, especially your phone number and email address, updated whenever changes occur.
- Utilize i-MSecure to authorize transactions on i-Muamalat, and never disclose your i-MSecure PIN or OTP to anyone.
- Carefully review push notifications from i-MSecure and approve only transactions you’ve initiated or authorized.
- Reject any transactions you didn’t initiate or authorize or if you receive suspicious calls or messages requesting your personal or banking details.
Changing your Bank Muamalat phone number for i-Muamalat TAC is a straightforward process. You can complete it online in just five simple steps using i-MSecure, a new security feature replacing SMS TAC for all i-Muamalat transactions.
i-MSecure, available through the i-Muamalat Mobile app, allows you to approve or reject transactions via push notifications on your smartphone. This feature helps safeguard against SMS TAC scams and enhances your online banking security.
To use i-MSecure, download the i-Muamalat Mobile app from Google Play Store, AppGallery, or Application Store, and register it through the i-Muamalat online portal