If you’re encountering issues with your phone not charging or turning on, there are some troubleshooting steps you can follow to potentially resolve the problem. Here are some common causes and solutions for when your phone is unresponsive:
Check Your Charger, Cable, and USB Port
- Inspect Your Charger and Cable: Examine both your phone charger and cable for any physical damage, fraying, or bent connectors. If you notice any issues, try using a different charger and cable that are compatible with your device.
- Change the Power Source: Plug your phone into a different power outlet or a known working USB port on a computer or charger. Sometimes, the issue may be with the power source rather than the phone itself.
- Clean the USB Port: Dust and debris can accumulate in the phone’s USB port over time, obstructing the connection. Carefully clean the port using a soft brush or compressed air to remove any foreign particles.
- Remove Phone Case: If you use a phone case, it might be too thick or have a design that prevents the cable from connecting properly. Remove the case and try charging your phone again.
Restart Your Phone or Boot into Safe Mode
- Restart Your Phone: A simple restart can resolve many software-related issues. Press and hold the power button until you see the option to restart your device, then confirm the restart.
- Boot into Safe Mode: Booting your phone into safe mode can help determine if a third-party app is causing problems. To do this, press and hold the power button until the “Power off” option appears. Long-press the “Power off” option to boot into safe mode. If your phone charges and turns on in safe mode, an app may be the culprit.
Calibrate Your Battery
- Battery Calibration: Battery calibration can help reset the battery level indicator if it’s displaying inaccurate information. To calibrate your battery:
- Use your phone until it completely discharges and turns off.
- Plug it into a charger and leave it for a few hours, or until the battery reaches 100%.
- Unplug your phone and turn it on.
Contact a Professional Repair Service
- Seek Professional Help: If none of the above steps work, there may be a hardware issue with your phone. It could be a faulty battery, damaged motherboard, or other internal problems. In such cases, it’s advisable to contact a professional phone repair service for diagnosis and potential repair.
One reputable Android phone repair service in Malaysia is SPR (Smart Phone Repair). With over a decade of experience, SPR specializes in repairing a wide range of Android phone brands, including Samsung, Huawei, Xiaomi, Vivo, Oppo, and more. They offer fast and reliable service with warranty coverage for original quality parts.
You can schedule an appointment with SPR online or visit one of their outlets in KL & PJ, Malaysia. They handle various common issues, including screen replacements, battery problems, motherboard repairs, water damage, camera replacements, memory upgrades, telco lock issues, and more.
Don’t let phone battery problems disrupt your day. Follow these troubleshooting steps, and if needed, reach out to a trusted repair service like SPR to help resolve your phone’s issues.