In a recent announcement, Maybank has informed its customers of a scheduled system maintenance exercise that will see a temporary suspension of several of its digital banking services. This essential maintenance is set to take place in the early hours of Sunday, January 14, 2024, and is part of the bank’s commitment to providing secure and efficient banking experiences.
Key Details of the Scheduled Maintenance:
- Timing: The maintenance window is scheduled from 3.00am to 6.00am on Sunday, 14 January 2024.
- Services Affected: During this time, customers will not be able to access Maybank2u services both on the web and app platforms, the MAE app, and Maybank2u Biz services on web and app.
Maybank has advised its customers to plan ahead and complete any urgent transactions before the maintenance period to avoid any inconvenience. This proactive approach is in line with the bank’s customer-centric policies, ensuring minimal disruption to banking services.
Customer Support and Information:
- Customers seeking more information or requiring assistance can contact Maybank at email@example.com.
- For immediate support, the contact numbers provided are 1-300-88-6688 for customers in Malaysia and +603-7844 3696 for those overseas.
The scheduled maintenance is a part of Maybank’s ongoing efforts to upgrade and secure its digital banking platforms, reflecting its commitment to technological advancement and customer security.
Maybank appreciates the understanding and cooperation of its customers during this period and assures that all efforts are being made to ensure a smooth and efficient maintenance process.