If you are a Malaysian driver, you probably have heard of MyJPJ, the mobile app that lets you perform various transactions with the Road Transport Department (JPJ). You can check your license status, vehicle information, traffic summons, demerit points, bidding number, queue number, and more. You can also report traffic offenses you witness on the road.
But what if you need to change your email address or password for your MyJPJ account? Maybe you forgot your password, or you want to use a different email address for security reasons. Don’t worry; we’ve got you covered. In this article, I’ll guide you through the process of changing your MyJPJ email address and password in 5 easy steps.
Step 1: Log in to Your MyJPJ Account
To change your email address or password, you need to log in to your MyJPJ account first. You can do this by using the MyJPJ app on your mobile phone or by visiting the JPJ website at https://www.jpj.gov.my/web/main-site/login.
You will need to enter your full name, identity card number, email address, and password. If you have forgotten your password, you can click on the “Lupa Kata Laluan” (Forgot Password) link and follow the instructions to reset it. You will need to enter your security code from your Malaysian driving license, which can be found on the back of your license.
Step 2: Go to Your Profile Settings
Once you have logged in to your MyJPJ account, you will see your user profile on the app or website. To change your email address or password, you need to access your profile settings. You can do this by clicking on the “Profil Pengguna” (User Profile) button on the app or the “Pengurusan Profil” (Profile Management) link on the website.
Step 3: Change Your Email Address
To change your email address, you need to click on the “Tukar Alamat Emel” (Change Email Address) button on the app or the “Kemaskini Emel” (Update Email) link on the website. You will need to enter your new email address and confirm it. Then, click on the “Hantar” (Submit) button to send your request.
You will receive a confirmation email from JPJ to verify your new email address. You need to click on the link in the email to activate your new email address. If you do not receive the email, you can check your spam folder or contact JPJ at +60 3 8000 8000 or infodigital@jpj.gov.my.
Step 4: Change Your Password
To change your password, you need to click on the “Tukar Kata Laluan” (Change Password) button on the app or the “Kemaskini Kata Laluan” (Update Password) link on the website. You will need to enter your current password and your new password. Then, click on the “Hantar” (Submit) button to send your request.
You will receive a confirmation message from JPJ indicating that your password has been changed successfully. You can now log in to your MyJPJ account with your new password.
Step 5: Log Out and Log In Again
To complete the process of changing your email address and password, you need to log out of your MyJPJ account and log in again with your new credentials. This ensures that your account is updated and secure.
Congratulations! You have successfully changed your MyJPJ email address and password in 5 easy steps. Now you can enjoy using the MyJPJ app or website with peace of mind.
We hope this article has been helpful for you. If you have any questions or feedback, please leave a comment below or contact JPJ at +60 3 8000 8000 or infodigital@jpj.gov.my.