How to Change Your Phone Number for CIMB Clicks TAC

If you’re a CIMB Clicks user, you might want to change your phone number for TAC (Transaction Authorisation Code) for various reasons. Maybe you’ve lost your old phone, switched to a new number, or moved to another country. Whatever the case, changing your phone number for TAC is important to ensure your online banking security and convenience.

But how do you do it? Well, there are two ways to change your phone number for TAC on CIMB Clicks, depending on whether you have a local or overseas mobile number. In this article, we’ll show you the steps for both methods, as well as some recent news and tips related to CIMB Clicks.

Method 1: Change Your Phone Number for TAC at CIMB ATM (Local Mobile Number)

If you have a local mobile number, the easiest way to change your phone number for TAC is to visit any CIMB ATM near you. Here are the steps:

  • Insert your CIMB debit or credit card into the ATM slot
  • Enter your PIN number
  • Select “Other Services” from the menu
  • Select “Phone Banking / TAC”
  • Select “Change Mobile Phone Number”
  • Enter your new mobile phone number and confirm it
  • You’ll receive a confirmation message on the ATM screen and a SMS notification on your new phone number

That’s it! You’ve successfully changed your phone number for TAC on CIMB Clicks.

Method 2: Change Your Phone Number for TAC via Customer Contact Centre (+603 6204 7788) (Overseas Mobile Number)

If you have an overseas mobile number, you can’t change your phone number for TAC at CIMB ATM. Instead, you’ll need to call the Customer Contact Centre at +603 6204 7788 and request for the change. Here are the steps:

  • Call +603 6204 7788 from your overseas mobile number
  • Follow the voice instructions and select “CIMB Clicks”
  • Enter your CIMB Clicks ID and PIN
  • Select “Change Mobile Phone Number”
  • You’ll be connected to a customer service representative who will verify your identity and assist you with the change
  • You’ll receive a confirmation message on the phone and a SMS notification on your new phone number

That’s it! You’ve successfully changed your phone number for TAC on CIMB Clicks.

Now that you know how to change your phone number for TAC on CIMB Clicks, here are some important news and tips that you should be aware of:

  • Starting from end of October 2022, CIMB has implemented a single registered device for authentication for its CIMB Clicks App. This means that you can only use one device to access the App and its SecureTAC feature. If you have more than one device registered, you’ll need to deactivate the non-primary devices before March 2023. To do so, log into the App using your primary device, go to Settings > Other Registered Device > Delete. For more details, visit www.cimbclicks.com.my/srd.
  • If you’re travelling overseas and want to use CIMB Clicks, make sure you activate the Overseas Transaction feature before you leave. This will allow you to perform transactions such as fund transfers, bill payments, prepaid reloads and cardless withdrawals using CIMB Clicks while abroad. To activate this feature, log into CIMB Clicks website or App, go to Services > Overseas Transaction > Activate.
  • If you encounter any issues or have any queries regarding CIMB Clicks, you can contact the Customer Contact Centre at +603 6204 7788 anytime, or visit the FAQ page at https://www.cimb.com.my/en/personal/help-support/faq/cimb-clicks-online-banking.html.

We hope this article has helped you learn how to change your phone number for TAC on CIMB Clicks in Malaysia. Happy online banking!

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Amir Zulkarnain
Amir Zulkarnain

Amir Zulkarnain, a tech enthusiast, provides insightful articles on the latest technological trends. Passionate about innovation, Amir offers a fresh perspective on the ever-evolving tech landscape.

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