In a bold move set to redefine online shopping, Shopee has announced the launch of its ‘Change of Mind’ return feature, effective 19 March 2024. This pioneering policy will allow customers to return purchases within 15 days for any reason, marking a significant shift towards enhancing consumer confidence and satisfaction. What Changes for Shoppers? Previously, … Read more
Waiting for your Shopee parcel and want to check on its progress? Sometimes, you might even want to expedite the delivery if it’s taking a bit too long. Luckily, you can contact Shopee’s supported logistics partners directly for these matters. Here’s how: Tracking Your Shopee Order Contacting the Logistics Partner If you need further assistance … Read more
As a Shopee user in Malaysia, you might face some problems needing help from Shopee Customer Service. Whether you’re buying or selling, you can reach them via hotline, email, or live chat. Here’s how to use each channel effectively and get the assistance you need. Hotline For immediate assistance, you can dial the Shopee Customer … Read more
If you often shop on Shopee, you might have come across a new payment choice called SPayLater. It’s a Buy Now Pay Later (BNPL) service enabling you to make purchases immediately and settle the bill in monthly instalments. But how exactly does SPayLater function, and what advantages does it offer? Here’s what you should understand … Read more
If your Shopee purchase leaves you dissatisfied, fret not. Within the Shopee Guarantee Period—from payment to order confirmation—you can seek a return and refund. In this guide, we’ll outline a straightforward, three-step process for initiating a return and refund on Shopee. We’ll also clarify the various reasons warranting such requests and offer guidance on next … Read more
Shopee Coins are a great way to save money on your online shopping. You can earn them by playing games, using vouchers, rating products, and more. You can also use them to redeem discounts, vouchers, and deals from Shopee and its partners. But did you know that you can also transfer Shopee Coins to other … Read more
If you’re an avid online shopper, saving on shipping costs can be a game-changer. Shopee Malaysia offers various free shipping vouchers that can help you enjoy extra savings on your purchases. But how do you make the most of Shopee Savings Pass? This guide outlines five straightforward steps to get your hands on Shopee Savings … Read more
If you’re an avid online shopper, saving on shipping costs can be a game-changer. Shopee Malaysia offers various free shipping vouchers that can help you enjoy extra savings on your purchases. But how do you make the most of Shopee Savings Pass? This guide outlines five straightforward steps to get your hands on Shopee Savings … Read more
If you’re looking to maximize your savings while shopping on Shopee, using the BigPay card can be a great way to do it. BigPay is a versatile mobile app with a card that not only simplifies payments but also offers various benefits, including cashback, great exchange rates, and budgeting tools. In this guide, I’ll walk … Read more
If you’re a Shopee user in Malaysia and find yourself locked out of your account because you can’t remember your username, don’t worry. Here are three methods to help you retrieve your Shopee username: Method 1: Use Your Registered Email or Phone Number The simplest way to retrieve your Shopee username is by using the … Read more